Refund policy

BEWARE OF COUNTERFEIT CLEAN MACHINE PRODUCTS SOLD ONLINE
There may be UNAUTHORIZED parties selling COUNTERFEIT Clean Machine on Amazon and eBay at deeply discounted prices. We are alerting our valued customers, retailers and distributors that we are aware of this pricing integrity issue and actively working to resolve it.
For counterfeit products sold on Amazon or eBay by Non-Authorized Retailers, Clean Machine will NOT honor our 60 Day Money Back Guarantee. We recommend that you use caution in buying products from suspicious websites and unauthorized retailers.

PROMOTIONAL ITEMS RETURN POLICY

Please make sure that you have read the Return Policy in detail before making any purchases on CLEANMACHINEonline.com.

RETURN POLICY

CLEAN MACHINE® accepts returns of products purchased directly from CLEAN MACHINE® (online or phone) only when the following conditions are met:

Refundable items must be received by CLEAN MACHINE® within 60 days of purchase. In all cases refunds will be made to the credit card used for the original purchase or via PayPal. Please allow 2 billing cycles for the refund credit to appear on your statement.

Return shipping is paid by the customer. Please note that we do not have the ability to trace your return. Please refer to your carrier of choice for their tracking services.

Dietary Supplements: To be considered for reimbursement, dietary supplements must be returned in the original packaging. Customer must contact us first to obtain an RMA# (see HOW TO RETURN AN ITEM below)

Apparel: Since our Apparel is custom-printed on demand, Apparel is non-refundable.

Digital products (e-books, giftcards, etc.): Digital products are not refundable.

Other items (shakers, scoopies): Used shakers or scoopies are not refundable.

HOW TO RETURN AN ITEM

Please put the merchandise to be returned in the box in which it was received. You can write RETURN TO SENDER and hand it back to your postal carrier or pay for return shipping with carrier of your choice.

Include the original packing slip (if available) to ensure accurate processing for the item(s) being returned.

Address the box to:

Clean Machine® RETURNS
RMA# (number we provide)
2505 Washington Blvd Suite A
Belpre, OH 45714

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE. WHEN YOUR RETURN HAS BEEN RECEIVED AND PROCESSED, WE WILL CREDIT THE ORIGINAL PAYMENT METHOD USED ON THE ORIGINAL PURCHASE FOR THE AMOUNT OF THE RETURN (no exceptions).